Privacy Policy
How we collect, use and protect your personal information.
At Dental K, Desa Sri Hartamas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal details — name, phone number, email address, date of birth.
- Medical information — relevant details you provide during appointment booking or consultations.
- Technical data — IP address, browser type, device information, and cookies to improve your browsing experience.
2. How We Use Your Information
Your information may be used to:
- Schedule and confirm appointments.
- Provide dental care tailored to your needs.
- Communicate updates, reminders, and promotions (with your consent).
- Improve our website, services, and patient experience.
- Fulfil legal and regulatory obligations.
3. Sharing of Information
We will never sell or rent your personal data. We may share information only in the following situations:
- With our dentists and staff directly involved in your care.
- With third-party service providers (e.g. payment processors, IT support) who help us operate our clinic and website.
- When required by law or government authorities.
4. Data Security
We implement strict security measures to protect your information against unauthorised access, alteration, or misuse. However, please note that no online platform is 100% secure.
5. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences.
- Analyse website performance and traffic.
- Provide a more personalised browsing experience.
You can disable cookies in your browser settings if you prefer.
6. Your Rights
Under the Personal Data Protection Act 2010, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal obligations.
To exercise any of these rights, contact us at info@dentalk.com.my or +60 18-222 8782.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.