Terms & Conditions

Welcome to Dental K’s website. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our site or booking any services.

1. General Information

This website is owned and operated by Dental K, Desa Sri Hartamas, Malaysia. All information provided on this site is for general information and educational purposes only. It is not a substitute for professional dental advice, diagnosis, or treatment. By using this site, you acknowledge that you are responsible for how you use the information provided.

2. Appointments & Services

• An appointment request made through our website or WhatsApp is only confirmed once you receive a confirmation message from us.
• Treatment plans, costs, and outcomes vary depending on each patient’s unique condition and will be explained during your consultation.
• Emergency dental services are subject to dentist availability.

3. Payments & Refunds

• Payments for treatments and services will be communicated clearly before procedures are carried out.
• Refunds are not applicable for completed dental treatments.
• For product purchases (e.g. oral care products), returns or exchanges may be accepted only if the product is unopened, unused, and within 7 days of purchase.

4. Website Content

• All text, images, and materials on this website are the property of Dental K unless stated otherwise.
• You may not copy, reproduce, or distribute our content without written permission.
• We make every effort to ensure information is accurate, but we cannot guarantee that it is free from errors.

5. Privacy & Data Protection

Any personal information collected via forms, online booking, or messaging will be handled in accordance with our Privacy Policy. By providing your details, you consent to us contacting you for appointment-related purposes or clinic updates.

6. Limitation of Liability

Dental K is not responsible for any direct, indirect, or incidental damages arising from the use of this website. The website may include links to third-party sites; Dental K is not responsible for their content or policies.

7. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. Continued use of the website after updates means you accept the revised terms.